Skip to main content

Professor Puzzle: 'I turned my puzzles into a £1.5m business and selling abroad helped it boom

The economic outlook in the UK may have improved slightly in recent weeks, but elsewhere in the eurozone the horror stories continue.

However, despite the blustery outlook, research shows that small business owners should still be looking to Europe, and even further afield, for export opportunities if they want to maximise their growth.

In fact, exporting could be the secret to success in times of economic slowdown - businesses that do so grow by almost a third in the first two years, according to a study by Barclays. 

Professor Puzzle: Ben Meldrum has watched his business boom since exporting

WE DIDN'T REALISE HOW QUICKLY PROFESSOR PUZZLE WOULD SNOWBALL

Ben Meldrum is the owner of Professor Puzzle, a company based in Surrey that manufactures and distributes puzzles metal and wood. Ben learned the craft in India 15 years ago and has gone from selling on a market stall in Camden to owning a £1.5m turnover business.

The company, founded in 2002, manufactures most of its products in China, which are shipped to the UK and then re-distributed around the world.

Meldrum started exporting in 2004 and from the very start knew it would help his business to grow.

He explains: 'We supply to all the majors in the UK, from Sainsbury’s to John Lewis, but there’s only so much growing we could do domestically.

'We export mainly to Europe and America but we didn’t realise the opportunity that was there.

'We sell puzzles that are instantly recognisable, so there’s no need for translation and we sell in Dollars which means we’re not exposed to exchange rate fluctuations.'

He was shocked with how well a business could do purely from reputation: 'We didn’t realise how easily it could snowball, how if it does well in one place in can be an instant hit all over the region; reputation can go a long way. When we started exporting it accounted for approximately 5 per cent of our turnover, it’s now 35 per cent.'

Meldrum is certain that exporting is the way forward for the business: 'Our turnover is increasing very fast and if want to continue we have to be more dependent on our international business.

'If there’s one piece of advice I would give to future exporters, it’s looking for the right partners in the countries you’re looking to export to. Don’t assume the big companies are the best, sometimes a smaller business will treat your company with much more attention and care.'

Carried out among 1,500 small businesses in the UK, the Barclays study also shows that benefits are often seen quickly, with 29 per cent experiencing a positive impact on their bottom line within just six months of expanding into international markets.

Eight in ten (82 per cent) experienced a positive impact on their bottom line after two years of exporting.

But, despite these encouraging figures, most small businesses are yet to consider exporting themselves.

EXPORTING: THE FACTS

48 per cent of small businesses who export saw an increase in their sales over the last two years, compared to just 30 per cent of businesses who have remained solely within the UK market. 53 per cent of those who are currently exporting see the revenue they generate through selling to customers overseas increasing during the next five years84 per cent believe that exporting is important to their future business growthOnly 23 per cent of small businesses who don’t currently export say they are planning to start in the next five years. A further fifth (21 per cent) are currently undecided as to whether to start exportingAn average of 336,000 more people are being employed across the UK as a result of businesses exporting or selling to overseas customersBusinesses who have been exporting for more than three years plan on expanding to countries including Hong Kong, India, China and Australia

'There are not enough small businesses exporting and it’s important to understand why,' Simon Nicholson, Barclays head of international trade for business banking, explained.

The Barclays research, resulting in its Business Abroad service, which provides access to expert guidance, workshops and tools for business ventures abroad, highlighted a number of reasons as to why this might be the case.

For example, smaller firms tend not to export because many believe they are too small to break into the international market.

But Nicholson pointed out: 'Contrary to common belief, small businesses don’t have to be a certain size to export - in fact more small firms are going straight into exporting from day one than ever before.

'For example, I have a client that's only recently launched, has an annual turnover of £200,000, and is already exporting – so long as you have the right help and support there’s no reason why you cant tap into those markets.'

But he does believe start-ups and smaller businesses should build up their exporting experience gradually.

'Usually businesses start with Ireland, Germany and France. They are a good place for them to cut their teeth, learn the right lessons and get used to exporting. Most places in Europe are a good starting point but these countries tend to be the most popular.

'Despite the problems in Europe, I would still recommend going there first – there are still opportunities for small businesses to learn and export and I would be very concerned if a small business just went straight in and started exporting to emerging markets.'

Further down the line, countries such as Hong Kong, China, India and Australia provide good opportunities for growth, he adds.

Germany: A good stepping-stone for businesses looking to export

But for those that do decide to take the plunge, the challenges are vast.

Finding new contacts for potential customers was flagged by 30 per cent of those polled as a major challenge, understanding different legal and tax structures by 27 per cent, language and culture differences by 20 per cent and customs procedures, 21 per cent. This means it is vital that business owners do their homework.

Nicholson explains: 'The problem is that for a lot of people, their first port of call is to talk to friends and family, and then Google. There is a lot of information out there, but it’s not always the right information. It is worth paying for advice if you are thinking about exporting.'

He adds: 'If you don’t go through something like a bank, you should still make sure you get the right advice. Go to UK Trade and Investment (UKTI) which can give helpful insight.'


Popular posts from this blog

Study Abroad USA, College of Charleston, Popular Courses, Alumni

Thinking for Study Abroad USA. School of Charleston, the wonderful grounds is situated in the actual middle of a verifiable city - Charleston. Get snatched up by the wonderful and customary engineering, beautiful pathways, or look at the advanced steel and glass building which houses the School of Business. The grounds additionally gives students simple admittance to a few major tech organizations like Amazon's CreateSpace, Google, TwitPic, and so on. The school offers students nearby as well as off-grounds convenience going from completely outfitted home lobbies to memorable homes. It is prepared to offer different types of assistance and facilities like clubs, associations, sporting exercises, support administrations, etc. To put it plainly, the school grounds is rising with energy and there will never be a dull second for students at the College of Charleston. Concentrate on Abroad USA is improving and remunerating for your future. The energetic grounds likewise houses various

Best MBA Online Colleges in the USA

“Opportunities never open, instead we create them for us”. Beginning with this amazing saying, let’s unbox today’s knowledge. Love Business and marketing? Want to make a high-paid career in business administration? Well, if yes, then mate, we have got you something amazing to do!   We all imagine an effortless future with a cozy house and a laptop. Well, well! You can make this happen. Today, with this guide, we will be exploring some of the top-notch online MBA universities and institutes in the USA. Let’s get started! Why learn Online MBA from the USA? Access to More Options This online era has given a second chance to children who want to reflect on their careers while managing their hectic schedules. In this, the internet has played a very crucial in rejuvenating schools, institutes, and colleges to give the best education to students across the globe. Graduating with Less Debt Regular classes from high reputed institutes often charge heavy tuition fees. However onl

Sickening moment maskless 'Karen' COUGHS in the face of grocery store customer, then claims she doesn't have to wear a mask because she 'isn't sick'

A woman was captured on camera following a customer through a supermarket as she coughs on her after claiming she does not need a mask because she is not sick.  Video of the incident, which has garnered hundreds of thousands of views on Twitter alone, allegedly took place in a Su per Saver in Lincoln, Nebraska according to Twitter user @davenewworld_2. In it, an unidentified woman was captured dramatically coughing as she smiles saying 'Excuse me! I'm coming through' in the direction of the customer recording her. Scroll down for video An unidentified woman was captured dramatically coughing as she smiles saying 'Excuse me! I'm coming through' in the direction of a woman recording her A woman was captured on camera following a customer as she coughs on her in a supermarket without a mask on claiming she does not need one because she is not sick @chaiteabugz #karen #covid #karens #karensgonewild #karensalert #masks we were just wearing a mask at the store. ¿ o